It has been a while since I have been on a plane, but even with that being said I can never understand why airports give their customers a whole 'run around'. My father and I had decided to take a trip to Texas. We had never been there and we were wanting to visit family there as well. Going to Texas was not too bad, from Richmond anyway. It seemed that when we finally reached our layover stop in Atlanta, GA things got worse. When we reached GA, my father realized that the number on our ticket was not the same as the one listed on the board. I thought maybe the board was wrong, so we decided to go by what the ticket had printed on it and we went to the gate in a prompt fashion. All of a sudden, five minutes before our next flight, we noticed no one was moving or rushing to board the plane. This I *knew* was not normal, and when I went and asked the lady behind the desk where is the flight to Dallas, she said this was not the right gate and we had to take the concourde back to where we first started! In a rush, my dad and I flew back on the concourde and ran to the gate, but to our bad luck, we missed the flight. The next attendant was nice enough to book us another flight and told us where to go. When we arrived at that location, another attendant told us this was wrong and that we had to go somewhere else. I at this point was getting really fusterated, why was there no clear communication going on? Why do these attendants not communicate with themselves to know which gate would take passengers to Dallas? I felt that if this is one huge airport with so much technology, why couldn't anyone tell us where to go? None of them were on the same page. Luckily, we found the right gate at the end and made it to Dallas, Texas.
Coming back to Richmond was another crazy ride. We left fairly early in the morning. As I arrived at the Texas airport, I had held my ticket along with my Dad's ticket, forgetting to give his ticket to him seperately. The police officer checking the tickets let me through and then my father, but this random lady behind us started yelling at the police officer that my dad and I were up to something and that I should not be allowded to board the plane until we were fully checked. Then all of a sudden, two police officers came and started checking us and making sure we were clean. Then this woman had the nerve to come and tell me that she was trying to protect everyone at this airport and she just gave me a lot of attitude for nothing. I felt like she could have communicated herself better to me instead of giving me attitude and yelling in my face. The police officers as well had nothing to say and did not even communicate to me about why this search was happening. All in all, it was not a fun trip, atleast not the airport part. I can say though in the end, I was just glad to be back in Richmond.
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I hate it when stuff like this happens. Its usually because of one or two things or both. People lack communication and/or they are lazy. Communication is what it is most of the time because if one of two people you talked to had talked to each other you and your father would have been fine. It seems here that they were just lazy. Since it really was something someone else was suppose to do they just gave the job to someone else not thinking about the customer.
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